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Net Teller Security Update

Beginning December 9, 2015, Cleveland State Bank will install additional security features for your Net Teller Online Banking Access.  Upon your first access into Net Teller after December 9, 2015, you will be prompted to select a “Watermark” image from hundreds of images available.

This image will then always display during your login process and on each page of your Net Teller access.  This image will ensure that you have logged into a legitimate Net Teller site and not a fake site used by fraudsters to steal your online banking credentials or personal information.  Should you not see your selected image during your login process, you should discontinue the login process and call Cleveland State Bank immediately.

During this time, you may also be selected to re-establish your three (3) security questions.  If you are a Bill Payment or ACH customer and you initiate payments of $1,000.00 or higher, you will automatically be challenged by your security questions.

If you have any questions regarding these additional security features, please give us a call! 662-843-9461

Thank you and have a great day!

Welcome to Cleveland State Bank Online

Our history is important; our roots run deep, but the future is ahead of us. As members of this community, we believe that Cleveland is still as special and forward thinking as it has ever been. Growth is not something new here.

The electronic banking era has arrived, and the future is being built everyday. So, our part as a hometown bank is simple─we continue to serve the needs and wants of our customers with stability and excellent service.

Come and “bank on a better future with us,” as the spirit of our country, our community and the Cleveland State Bank move forward together.

Grenada Branch

In April, 2007, Cleveland State Bank opened a loan production office in Grenada, Mississippi. Harry L. Lott, Jr. was chosen to lead the project and Linda Lane came on as administrative assistant. Office space was leased on Sunset Dr., west of I-55, and the pair started making loans. This undertaking went so well that one year later Chris Hathcock was added to the group.  From this nucleus, a dynamic team emerged, and a full-service branch was built and opened in the heart of Grenada, November 4, 2009.

The Grenada team now consists of: Janie Spraberry, Head Teller; Lisa Thomas, Teller; Markella Hankins, Teller; Mallory Tilghman, Loan Processor; Linda Lane, Customer Service Representative; Chris Hathcock, City President; Gina Hood, Vice President; and Harry L. Lott, Jr., Executive Vice President.

Cleveland State Bank—Grenada Branch effortlessly compliments the founding principles of the parent institution with the natural ease of talented, hometown people doing their best to make a difference in their community.

For more information on the Grenada location or any of the other Cleveland State Bank locations, click here.

Shazam Boltz Provides ATM Locator

Because we are a part of the Shazam network, we participate in the Privilege Status Program which gives our customers, while traveling, the opportunity to use foreign (Shazam Member Banks) ATMs at no charge by that bank.  Our customers are still charged a $1 fee for using a foreign ATM but greatly reduces the ATM fees added on by other banks to our customers when traveling.

A list of participating Shazam Member banks can be found at web page at the bottom right corner of that page.  You just enter the city and state and the participating banks will be displayed.

Hours and Locations to Serve You

Cleveland State Bank has four locations in the city of Cleveland, including drive thru and walk in offices to meet your needs. CSB also has locations in Merigold and Grenada to serve you.

Complete list of office hours and addresses for each location:

Main Office
110 Commerce Ave.
Cleveland, MS 38732
Phone: 662-843-9461
Fax: 662-846-5824
Banking Hours:
Mon-Thur 9:00 til 4:00
Fri 9:00 til 5:00
Main Street Branch
128 North Sharpe Ave.
Cleveland, MS 38732
Phone: 662-843-8675
Fax: 662-843-186
Banking Hours:
Mon-Thur 9:00 til 4:00
Fri 9:00 til 5:00
West Side Branch
1416 College Street
Cleveland, MS 38732
Phone: 662-846-1443
Fax: 662-846-5863
Banking Hours:
Mon-Thur 9:00 til 4:00
Fri 9:00 til 5:00
Drive-In Branch
207 North Chrisman Ave.
Cleveland, MS 38732
Banking Hours:
Mon-Fri 9:00 til 5:00
Merigold Branch
100 North Front Street
Merigold, MS 38759
Banking Hours:
Mon-Thur 9:00 til 4:00
Fri 9:00 til 5:00
Grenada Branch
229 Sunset Drive
Grenada, MS 38901
Banking Hours:
Mon-Thur 9:00 til 4:00
Fri 9:00 til 5:00

Telephone Banking

Introducing SHAZAM BOLT$

The new mobile app that lets you track your accounts – anywhere, anytime!

Dear Cardholder,

What if you could receive an alert every time a suspicious transaction is made with your debit card?

And wouldn’t it be great if you could check your account balance – wherever you are, whenever you want – just by touching your smartphone?

Now you can … with SHAZAM® BOLT$™, the new mobile app that lets you track your account 24/7.

And nobody is better equipped to help us than you are. After all, you know exactly what you’ve purchased, and you can spot an illegitimate transaction instantly.

So we’ve brought you this easy-to-use app that works on your smartphone, tablet, or home computer. Like a high-tech early-warning system, SHAZAM BOLT$ can immediately alert you to any potentially fraudulent activity. For example …

– If someone makes a purchase on your account for more than a dollar amount you set – SHAZAM BOLT$ lets you know.

– If a charge to your account comes from a faraway place, such as another country – you’re notified right away.

– If anybody tries to buy something online or over the phone using your account – you know about it.

Why SHAZAM BOLT$? Because protecting your money is the most important thing we do.

It’s a simple concept. When you’re aware of suspicious activity, you can contact us right away – so we can put a stop to the fraud and make sure you don’t lose any of your hard-earned money!

Plus, with SHAZAM BOLT$, you can check your balance anytime, wherever you are. That means you’ll always know whether you have enough money to make purchases.

So what are you waiting for? There’s simply no reason to pass up this offer!

Visit the Apple App Store or Android Play Store to download your SHAZAM BOLT$ app. Getting started is easy – just follow the instructions on screen.  If you have any questions, we’re always glad to help…call 662-843-9461


Cardholders can access SHAZAM BOLT$ from a personal computer (PC) or laptop by clicking here. SHAZAM BOLT$ offers the same features whether accessed from a mobile device, PC, or laptop using the following Web browsers:

•Windows® Internet Explorer®

•Apple® Safari®